Last updated: September 2026

Information We Collect

When you place an order or contact us, we may collect your name, email address, phone number, shipping address, and payment information. This information is necessary to process orders and communicate with you.

How We Use Your Information

  • Process and fulfill orders
  • Communicate about order status
  • Respond to inquiries and support requests
  • Comply with legal requirements (e.g., ATF records for firearms transfers)
  • Improve our products and services

Payment Security

Payment processing is handled through our encrypted WooCommerce and Accept.blue payment gateway. We do not store raw credit card numbers on our servers. All transactions are tokenized and encrypted using industry-standard SSL/TLS.

Third-Party Sharing

We do not sell your personal information. We share information only with shipping carriers (to deliver your order) and payment processors (to complete transactions).

ATF & Legal Compliance

We are required by federal law to maintain records of all firearms transactions. These records are kept in accordance with ATF regulations and are not shared except as required by law.

Cookies

Our website uses cookies and local storage for shopping cart functionality (via WooCommerce) and basic analytics. You can disable cookies in your browser settings, but this may affect shopping cart functionality.

Your Rights

You may request to view, update, or delete your personal information by contacting us at Info@CybexInc.com. Note that certain records must be retained per legal requirements.

Contact

For privacy-related questions, email Info@CybexInc.com or call (419) 740-0456.